I just purchased products from Chef Gina's, how do I store them?
The best place to store your products is in a cool, dry, place. Most people store our items in a box. Do not store near heat or in sunlight.
How do I store the new jello mold?
To store your jello mold: place your mold on your dish and lightly wrap in tissue paper, then place in a plastic bag. Do not keep near heat or sunlight.
I just placed an order, how long does it take to ship?
Our shipments usually go out everyday. If you just placed an order please give your order 2 weeks before you email chefginas to find if your shipment went out. Our average delivery time is 3 to 7 days after you placed your order.
My package came in all damaged from the Post Office, what do I do?
If your box came in damaged, first notify the post office and then email chefginas@aol.com to get the insurance receipt. Chef Gina's will mail you the receipt and then you should take your damaged box and receipt to the post office for a refund.
I would like to come visit Chef Gina's store, who do I get in touch with?
Chef Gina's is currently not open to the public. Although, Chef Gina's does travel to many different doll shows, you can come view Chef Gina's products there. If you are traveling from out of town and would like to visit a doll show, please email Chefginas@aol.com to make sure we will be at the show you viewed in our Events section.
I just purchased a mirror cheese tray, how do I clean it?
To clean your mirror cheese tray, the best way is to take a Q-Tip and dip it in alcohol to clean your mirror.
I have a store and would like to sell Chef Gina's products, who do I contact about wholesale products?
Please contact Gina Brus at chefginas@aol.com for wholesale products price list and more information upon selling our products.
What are your products made from?
This is a very popular question at Chef Gina's. Our products are not made from bread dough, like most miniature food. The majority of our products are made from clay which turns into a hard plastic. Since our products are more for the adult collector, we do not suggest giving them to young children. So please do not put any of Chef Gina's products in your mouth.
