Refund policy

Returns are only accepted with in 7 days of delivery date, and on items that are still in the original package, unopened and not used.

You can start a return, thru your account online by logging in and clicking the start return. 

You can receive a store credit or money back. Exchanges are not offered at this time.

Custom orders, subscriptions, outlet items and sale items are not returnable.

Customer pays for return shipping, so please be sure to add a tracking number on returns.  If you are using the return button, a return label will be sent to you. 

Shipping to and from is not returned and a 20% restocking is added.

Please Return items too:

Chef Gina’s LLC

5480 Autumn Lane, North Ridgeville, Ohio 44039

Contact: 216-509-3850